Sprint Store in Mansfield, MA Open now

Reviews about Sprint Store

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  August 02, 2020, by Michele Deeb
  We switched to sprint in May 2017-at the Mansfield ma location because we were promised competive pricing to include 3 phones, with unlimited freedom plans. should have realized on day 1 when we were in the store for 3.5hrs to purchase and activate phones! First We we told our monthly fee would not exceed $170- then I got the 1st bill that was $254!!! Went to store told Me it was an error and should be all set... nope checked a few days later still not fixed.may 23rd  Again went to sprint store told them I was not leaving until this was resolved after1 hr of 3different people handling again says resolved you should see a credit in your bill and going forward, 1 credit was received however now mthly cost back up to $270.!! I proceeded once again July 7th to contact the store to speak with the sales reps we dealt with...guess what ? no longer there. The man on the phone Brian says he's the new manager and they were extremely busy but we can set an appt for July 10@ 12... I agreed.  I arrived for my appt on 7/[email protected] guessed it no Brian he had an emergency... and will call me the next day. I took time off from work for the 3rd time, ridiculously poor service, like dealing w/ scam artist. The topper is there cell service is terrible. I'm at a loss I can't believe a local retail store would treat local small businesses in this manner. I would absolutely not recommend switching your service through this store! Very frustrated and disappointed